General Terms and Conditions
General Terms and Conditions
§1 Rental property
Refugio Palmeras, Bungalow complex PLAYMAR, Bungalow no. 2108
Address: Avenida Touroperador Neckermann 3, 35100 Maspalomas, San Bartolomé de Tirajana, Gran Canaria; Tourist rental licence: VV-35-1-0020622 2023-T12829
The furnished holiday house is suitable for a maximum of 3 people; pets are not allowed.
§2 Rental period
The rental contract is concluded for the period from arrival (first day) to departure (last day). After the end of the last day, the rental contract is considered cancelled and is no longer valid. At the end of the rental period, the tenant is obliged to hand over the keys to the owner / representative and to leave the property.
§3 Arrival and departure
For organisational reasons, arrival is not possible before 3 pm. For organisational reasons, departure must take place by approx. 11 am. Exceptions are only possible after prior consultation and written confirmation. The keys will be handed over on site.
§4 Rental price
The rental price includes all ancillary costs such as water and electricity. For the final cleaning after moving out - regardless of the rental period - the mentioned flat rate will be charged.
75,- EURO Final cleaning
The tenant has to pay a deposit of 150,- Euro, which will be returned to him at the end of the tenancy, less any deductions.
§5 Payment, deadlines, withdrawal from the contract
Deposit: 20% of the rental price
Maturity: immediately after receipt of invoice
Final payment: 80% of the rental price
Maturity: at the latest 4 weeks before the start of the rental period
The deposit is 20% of the total rental price and is due at the time of booking.The rental contract is concluded by sending the booking confirmation and is legally binding.
The down payment will be credited against the total rental price. The balance is due without further request at the latest 4 weeks before the start of the rental period. If payments are not made on time, the landlord has the right to withdraw from the contract as well as to claim damages resulting from the fact that the holiday flat either cannot be rented or can only be rented at a cheaper price. If the final payment is not made in due time (value date is 4 weeks before the start of the tenant's arrival date at the latest), this shall be deemed a withdrawal from the contract on the part of the tenant and any deposit already paid shall be retained as a flat-rate withdrawal fee. The booked date will then be made available again within 5 working days.
§6 Payment for a short-term rental
In the case of a booking up to 6 weeks before the start of the rental period, the full rental price is to be transferred immediately upon receipt of the rental agreement (value date is 3 days after receipt of the rental agreement). All bank charges shall be borne by the client (hirer).
§7 Withdrawal from the contract on the part of the tenant
Should the tenant have to withdraw from his booking, withdrawal from the contract is only possible in writing. In the event of withdrawal from the rental contract, the Hirer shall pay a lump-sum compensation for the expenses already incurred by the Rental Firm and the loss of profit in the following amount.
Cancellation at least 60 days before the start of the rental period: 20% of the rental price
Cancellation less than 60 days before the start of the rental period: 50% of the rental price
Cancellation less than 30 days before the start of the rental period: 100% of the rental price
§8 Insurance
The rental price does not include travel cancellation insurance. We recommend that the tenant takes out travel cancellation insurance. In the event of impairment of the holiday or the rental property due to force majeure (war, civil unrest, lack of fuel supply, epidemics, storm surges, oil spills, fire, terrorist acts of violence, etc.), the lessor shall not be liable. In such cases, any additional costs incurred shall be borne by the hirer. If the lessor is prevented from acting as agent due to force majeure, he may terminate the contract without compensation. If other reasons, for which the landlord is also not responsible, prevent the letting, the tenant shall be offered the option of cancelling the reservation. In this case, the tenant shall be refunded the rent paid and waive any further claims.
§9 Liability
The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in the event of theft or fire. The tenant waives any claims for damages in this respect. The tenant is liable for damage caused by him and/or the persons accompanying him or visitors in or to the landlord's house.
§10 Number of persons and pets
The rental property may only be occupied by the number of persons stated in the rental agreement. The landlord is entitled to immediately turn away all persons not listed in the rental contract by his staff on site. The landlord reserves the right to make any further necessary claims for recourse resulting from the tenant's conduct in breach of the rules! Pets are not allowed!
§11 Property Damage, Warranty, Notification of Defects
The tenant is obliged to treat the house and the entire furnishings with great care, or to make his guests and/or fellow tenants aware of this. Violations of these rental conditions will result in - depending on the violation - up to the immediate eviction of the rental property. The house rules are displayed in the rented premises and the tenants are obliged to comply with them. Upon moving into the premises, the tenants are obliged to check the furnishings for completeness and suitability for use and to report any complaints to the landlord without delay. Tenants must also report any damage occurring during the rental period without delay. If the tenants do not comply with these obligations, they shall not be entitled to a reduction in rent on account of these objectionable items.
§12 Data protection
The tenant agrees that, within the framework of the contract concluded with him, necessary data about his person will be stored, changed and / or deleted. All personal data will be treated with absolute confidentiality and will not be passed on to third parties. The tenant has the right to object to the storage of his data at any time. The deletion will take place within a reasonable period of time if there are no legal requirements (e.g. from a tax law perspective) to the contrary.
§13 Other agreements
In application of the provisions of no. 4, art. 4 of the LAU (spanish rental law „Ley de Arrendamientos Urbanos“), it is expressly stated that this contract is excluded.
This contract shall not come into force until it has been signed and is in the possession of the lessor and the agreed payments have been made. Should this not be the case, the landlord has the right to let the rented property to another party without further notice and without becoming liable to pay compensation to the tenant.
Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic and legal intentions of the contracting parties.
German law shall apply. The place of jurisdiction and performance is the place of residence of the lessor.